At IT Village, we aim to deliver high-quality services. However, we understand that refunds may occasionally be necessary. Below are our refund policies:

1. Eligibility for Refunds

• Refunds are only applicable if requested within 7 days of purchase.

• Refund requests must be accompanied by valid reasons, such as failure to deliver the promised service.

2. Non-Refundable Cases

• Services already delivered or completed.

• Change of mind or dissatisfaction without valid reasons.

3. Refund Process

• Submit your request to our support team at support@itvillage.net.bd.

• Refunds will be processed within 10 business days after approval.

4. Partial Refunds

• If a service has been partially delivered, a partial refund may be granted based on the work completed.